Thursday, August 13, 2015

I think I need a new hard drive.

Howdy folks! First official post, and this one goes back a few months. As I begin posting more regularly, my posts will become more recent in memory for myself, but for now, I'll be sharing stories as they come to me from the time I've spent in IT. On to our story!

So in walks in a gentleman with his desktop computer. He sets it on my counter and I ask him, "How may I help you?" It's my standard go-to greeting, but you'd be surprised the responses I get from it. He says to me, "I think I need a new hard drive." I look at him for a brief moment because usually when someone needs a new hard drive, they generally don't need to come to me unless they had previously been in before and were just now coming back to have their hard drive replaced. So I ask him, "Were you in before with your computer?" He says no and begins to tell me what's wrong.

"You see, a couple months ago, it started blinking, but wasn't affecting anything, so I just didn't worry about it. Then a few weeks ago, sometimes it would go out on me for a couple minutes, then would come right back on. Now, whenever I try to use the thing, I can't get it to come on at all."

Now for those of you who know anything about computers, you may have an idea of what's going on. For those of you who don't, well, I'll explain in detail a little further. So I move on. I start to plug his desktop into my monitor, get it connected with mouse/keyboard/power/ethernet, and start to power it on. As the computer powers on and starts to POST, he starts speaking again.

"I figured it would probably work with yours. That's why I need a new one."

"A new one what sir?"

"Hard drive. I need a new hard drive."

"But your hard drive seems to be working just fine."

"Well yours is, but the one I've got at home isn't. That's why I need a new one."

Finally it clicks. This man had managed to find a new way to use the phrase hard drive I hadn't heard yet. He was calling the monitor his hard drive. Once I put two and two together, I got him connected to a sales associate to find one that he liked and would work with his computer. Turns out, the reason he brought his whole desktop was to make sure he got a monitor that had the right connection, which is better than the people who come in for a new monitor without a clue what connection they need.

Too Long; Didn't Read I went to the mechanic because my engine was blinking and now not turning on. He tells me my headlights are burnt out.

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