I got another quick one today. This one happened really early on in my career in this position. A couple comes up to my counter and tell me their brand new computer is already broken. I open up the laptop to look at what might be going on, press the power button, and turn to see their faces, wide-eyed, mouths open, looking like they'd just seen a ghost.
"How'd you do that?"
"Do what?"
"Turn it on?"
Yup, they hadn't pressed the power button. They apparently had had a desktop before they bought this laptop, and it had been setup for them to power on automatically after returning from a power failure of any kind. So they literally had never turned on their old computer. I wasn't about to change that for them, for fear of ruining the battery in the long run, but I explained to them that they would now have to turn on the computer, and would occasionally have to shut it down.
No comments:
Post a Comment